TERMS & CONDITIONS

This Data Protection Notice (“Notice”) sets out the basis which Moyem Medical Aesthetics (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

Cancellation

Jo Kilda reserve the right to withdraw or amend the Terms & Conditions without prior notice. Jo Kilda reserve the rights to cancel any order for any reason. If an item is not available, customers will be notified and a full refund OR an exchange of item will be made to the customer.

Exchange and refunds

Strictly no refunds if an order has already been placed, unless the item is out of stock or unavailable. Exchange are to be made within 10 days. Jo Kilda reserve the rights to reject any request for exchange. Sale items are not valid for exchange. All exchange will be held at 318 Tanglin Road, Phoenix Park #01-63 S(247979). Products returned must be unwashed, undamaged and unused with all tagging attached. Jo Kilda do not provide any courier service for exchange with an exception for orders that are out of Singapore.

Price

Jo Kilda reserve the right to determine pricing for products. Jo Kilda may change the pricing of product and/or delivery fee at any time.

Delivery

Jo Kilda is not responsible for any delays or failure of delivery if an order is already dispatched for delivery.

Payment

Jo Kilda only accepts credit card, paypal and apple pay transactions.

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